Privacy Policy
1. Who We Are
This Privacy Policy describes how SmartBiz CultureTech LLC (“CultureTech,” “we,” “us,” or “our”) collects, uses, and discloses personal information through smartbizculturetech.com and related website communications.
SmartBiz CultureTech LLC is a company organized in Texas, United States. This policy covers website visitors, people who contact us or request an assessment, and subscribers to our communications. Personal information processed as part of a client engagement may also be governed by a separate agreement or privacy notice.
For privacy questions or requests, contact hello@smartbizculturetech.com.
2. Information You Provide
We collect information you choose to provide when you submit a contact or assessment request, subscribe to communications, schedule a meeting, or communicate with us.
This may include your name, email address, organization, professional role, inquiry type, project or business information, scheduling details, and the content of your messages. We may also record your consent selections and communication preferences.
Please provide only information relevant to your inquiry. Do not submit passwords, payment card details, government identification numbers, sensitive health information, or confidential information belonging to others through our general website forms.
The website does not currently offer visitor accounts, public comments, or online payment checkout.
3. Information Collected Automatically
Our website, hosting services, and integrated third-party technologies may collect technical and usage information when you visit or interact with the website.
Depending on the technology and its configuration, this may include IP address, browser and device information, cookie or advertising identifiers, approximate location, referring pages, pages viewed, interaction events, timestamps, and security or error logs.
We use Google Analytics and Google Site Kit, advertising pixels and related measurement tools, CAPTCHA, embedded maps and YouTube content, scheduling services, and externally hosted Google fonts. These integrations may transmit information to their providers when they load or when you interact with them.
4. How We Use Information
We use personal information to:
- Respond to inquiries and assessment requests.
- Evaluate potential engagements and coordinate meetings.
- Manage contacts, communications, and business relationships.
- Send newsletters or other communications you subscribe to.
- Operate, secure, troubleshoot, and improve the website.
- Understand website use and measure marketing performance.
- Support advertising and audience-related activities through our advertising integrations.
- Maintain records, address disputes, and comply with applicable legal obligations.
Submitting an inquiry is not, by itself, a subscription to marketing communications.
5. CRM and AI-Assisted Processing
Information submitted through our forms or communications may be transferred to customer relationship management systems and AI-assisted tools to help organize inquiries, summarize information, support internal analysis, or prepare communications.
Depending on the workflow, these tools may process contact details and message content. The applicable provider terms, account settings, and service configuration affect how that information is handled.
Please avoid including sensitive or third-party confidential information in an initial inquiry. You may contact us to ask about the tools used to process your information or to raise a concern about AI-assisted processing.
6. Service Providers and Other Disclosures
Personal information may be processed by providers supporting website hosting, email delivery, form storage, customer relationship management, subscriptions, scheduling, analytics, advertising, security, embedded content, and AI-assisted work.
Our current website operations include Hostinger hosting, WordPress and Elementor form functionality, and Zoho email services.
Some third-party integrations may also process information for their own purposes under their privacy policies, depending on the service and its configuration.
We may disclose information to professional advisers, when legally required, to protect rights or security, or in connection with a merger, acquisition, or other business transaction, subject to applicable law.
Advertising-related disclosures may constitute a “sale,” “sharing,” or processing for targeted advertising under certain privacy laws, even when no money is exchanged.
7. Cookies and Third-Party Features
The website uses cookies and similar technologies for functionality, security, preferences, analytics, advertising, and third-party features.
You can manage cookies through your browser settings. Blocking cookies may affect some website functions. Browser controls may not prevent every type of tracking or information transmission.
Privacy controls offered by third-party providers may provide additional choices. For questions or requests concerning our website’s tracking or advertising activities, contact hello@smartbizculturetech.com.
Where applicable law requires consent or an opt-out mechanism, those requirements apply independently of this policy. Visiting the website or submitting a form does not constitute blanket consent to all tracking activities.
8. Retention
Form submissions may be stored in our website database, email systems, and connected business tools. Retention periods vary according to the purpose of processing, the status of an inquiry or relationship, operational needs, provider settings, and legal requirements.
We do not currently apply a single automatic deletion period to all inquiries and correspondence.
You may request deletion by contacting us. Some information may need to be retained to comply with law, resolve disputes, maintain security, or preserve records of your privacy choices. Backup copies may remain until they are overwritten or expire under the relevant backup process.
9. Security and International Processing
The website and associated services use technical and organizational controls, which vary by system and provider. No website, transmission method, or storage system can be guaranteed to be completely secure.
Our operations are based in the United States. Depending on the providers used, personal information may be stored or processed in the United States or other countries, whose privacy laws may differ from those where you live.
International processing remains subject to applicable legal requirements. This policy does not, by itself, establish a legal mechanism for an international data transfer.
10. Your Choices and Privacy Requests
You can unsubscribe from marketing emails using the unsubscribe mechanism in the message or by contacting us. We may still send communications needed to respond to your inquiry or administer an existing relationship.
Depending on your location and whether the relevant law applies to our activities, you may have rights to access, correct, delete, or obtain a copy of personal information, withdraw consent, or opt out of certain processing, including targeted advertising or the sale or sharing of information.
Send requests to hello@smartbizculturetech.com. We may need information reasonably necessary to verify your identity and understand your request. Applicable exceptions and legal requirements may affect our response.
If an applicable law provides a right to appeal a decision, contact the same address and identify your message as a “Privacy Appeal.” You may also have a right to contact a relevant regulator.
11. Children’s Privacy
This website is intended for business and professional audiences and is not directed to children under 13. If you believe a child has provided personal information through the website, contact us so we can investigate and take appropriate action.
12. Changes and Contact
We may update this policy to reflect changes in our practices, website functions, or legal requirements. The updated policy will display a revised date. Where required, we will provide additional notice or obtain consent.
Questions and privacy requests may be sent to:
SmartBiz CultureTech LLC
hello@smartbizculturetech.com