{"id":5969,"date":"2026-10-30T20:53:49","date_gmt":"2026-10-31T03:53:49","guid":{"rendered":"https:\/\/smartbizculturetech.com\/?page_id=5969"},"modified":"2026-11-05T16:24:35","modified_gmt":"2026-11-06T00:24:35","slug":"focused-systems-pilot","status":"publish","type":"page","link":"https:\/\/smartbizculturetech.com\/zh\/focused-systems-pilot\/","title":{"rendered":"Focused Systems Pilot"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5969\" class=\"elementor elementor-5969\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae6e474 e-con-full ct-section ct-section--hero e-flex e-con e-parent\" data-id=\"ae6e474\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3d15d2d ct-shell e-flex e-con-boxed e-con e-child\" data-id=\"3d15d2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0711969 e-con-full e-flex e-con e-child\" data-id=\"0711969\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e5ac2fa e-con-full e-flex e-con e-child\" data-id=\"e5ac2fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e85db2 ct-eyebrow elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6e85db2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">FOCUSED SYSTEMS PILOT<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae81977 elementor-widget elementor-widget-heading\" data-id=\"ae81977\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Put one useful system to the test.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a297530 e-con-full e-flex e-con e-child\" data-id=\"a297530\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e923a7 ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7e923a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Test a working system for a defined task within an agreed scope. See how people use it, where the work breaks down, and what needs to change before wider investment.<\/p>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c0a4b4 e-con-full e-flex e-con e-child\" data-id=\"2c0a4b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fad246 elementor-widget__width-auto ct-button-primary elementor-mobile-align-justify elementor-widget-mobile__width-auto elementor-widget elementor-widget-button\" data-id=\"9fad246\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/smartbizculturetech.com\/request-an-assessment\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#ffffff\" viewBox=\"0 0 256 256\"><path d=\"M198,64V168a6,6,0,0,1-12,0V78.48L68.24,196.24a6,6,0,0,1-8.48-8.48L177.52,70H88a6,6,0,0,1,0-12H192A6,6,0,0,1,198,64Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request an Assessment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa563e9 e-con-full e-flex e-con e-child\" data-id=\"aa563e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5469290 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"5469290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-boundary\" data-no-translation>\n\n  <div class=\"ct-pb-header\">\n    <span>\n      <span class=\"ct-pb-en\" lang=\"en\">\n        PILOT SCOPE \/ ILLUSTRATIVE STRUCTURE\n      <\/span>\n      <span class=\"ct-pb-zh\" lang=\"zh-CN\">\n        \u8bd5\u70b9\u8303\u56f4 \/ \u7ed3\u6784\u793a\u4f8b\n      <\/span>\n    <\/span>\n\n    <span class=\"ct-pb-scope\">\n      <span class=\"ct-pb-en\" lang=\"en\">DEFINED SCOPE<\/span>\n      <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u8303\u56f4\u660e\u786e<\/span>\n    <\/span>\n  <\/div>\n\n  <ol class=\"ct-pb-nodes\">\n\n    <li class=\"ct-pb-node\">\n      <span class=\"ct-pb-dot\" aria-hidden=\"true\"><\/span>\n      <span class=\"ct-pb-number\" aria-hidden=\"true\">01<\/span>\n      <h3>\n        <span class=\"ct-pb-en\" lang=\"en\">Define one task<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u660e\u786e\u4e00\u9879\u4efb\u52a1<\/span>\n      <\/h3>\n    <\/li>\n\n    <li class=\"ct-pb-node\">\n      <span class=\"ct-pb-dot\" aria-hidden=\"true\"><\/span>\n      <span class=\"ct-pb-number\" aria-hidden=\"true\">02<\/span>\n      <h3>\n        <span class=\"ct-pb-en\" lang=\"en\">Prepare the system<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u51c6\u5907\u53ef\u8fd0\u884c\u7684\u7cfb\u7edf<\/span>\n      <\/h3>\n    <\/li>\n\n    <li class=\"ct-pb-node\">\n      <span class=\"ct-pb-dot\" aria-hidden=\"true\"><\/span>\n      <span class=\"ct-pb-number\" aria-hidden=\"true\">03<\/span>\n      <h3>\n        <span class=\"ct-pb-en\" lang=\"en\">Observe actual use<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u89c2\u5bdf\u5b9e\u9645\u4f7f\u7528<\/span>\n      <\/h3>\n    <\/li>\n\n    <li class=\"ct-pb-node\">\n      <span class=\"ct-pb-dot\" aria-hidden=\"true\"><\/span>\n      <span class=\"ct-pb-number\" aria-hidden=\"true\">04<\/span>\n      <h3>\n        <span class=\"ct-pb-en\" lang=\"en\">Decide what comes next<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u51b3\u5b9a\u4e0b\u4e00\u6b65<\/span>\n      <\/h3>\n    <\/li>\n\n  <\/ol>\n\n  <div class=\"ct-pb-footer\">\n    <p>\n      <span class=\"ct-pb-en\" lang=\"en\">\n        People \u00b7 knowledge \u00b7 responsibility \u00b7 technology\n      <\/span>\n      <span class=\"ct-pb-zh\" lang=\"zh-CN\">\n        \u4eba\u5458 \u00b7 \u77e5\u8bc6 \u00b7 \u8d23\u4efb \u00b7 \u6280\u672f\n      <\/span>\n    <\/p>\n\n    <div class=\"ct-pb-cycle\">\n      <span>\n        <span class=\"ct-pb-en\" lang=\"en\">Test<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u6d4b\u8bd5<\/span>\n      <\/span>\n\n      <svg viewBox=\"0 0 24 24\"\n           fill=\"none\" aria-hidden=\"true\" focusable=\"false\">\n        <path d=\"M4 12h15M13 6l6 6-6 6\"><\/path>\n      <\/svg>\n\n      <span>\n        <span class=\"ct-pb-en\" lang=\"en\">Learn<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u603b\u7ed3\u53d1\u73b0<\/span>\n      <\/span>\n\n      <svg viewBox=\"0 0 24 24\"\n           fill=\"none\" aria-hidden=\"true\" focusable=\"false\">\n        <path d=\"M4 12h15M13 6l6 6-6 6\"><\/path>\n      <\/svg>\n\n      <span>\n        <span class=\"ct-pb-en\" lang=\"en\">Revise<\/span>\n        <span class=\"ct-pb-zh\" lang=\"zh-CN\">\u8c03\u6574<\/span>\n      <\/span>\n    <\/div>\n  <\/div>\n\n<\/div>\n\n<style>\n.ct-pilot-boundary,\n.ct-pilot-boundary * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-boundary {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding: 24px 30px;\n  border: 1px solid #C4D5C8;\n  border-radius: 0;\n  background: #F4F7F2;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-boundary .ct-pb-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-boundary .ct-pb-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-boundary .ct-pb-zh {\n  display: inline;\n}\n\n.ct-pilot-boundary .ct-pb-header {\n  display: flex;\n  align-items: flex-start;\n  justify-content: space-between;\n  gap: 24px;\n  color: #60746D;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas,\n    \"PingFang SC\", \"Microsoft YaHei\", monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: 1px;\n}\n\n.ct-pilot-boundary .ct-pb-header > span:first-child {\n  min-width: 0;\n}\n\n.ct-pilot-boundary .ct-pb-scope {\n  flex: 0 0 auto;\n  color: #057D80;\n}\n\n.ct-pilot-boundary .ct-pb-nodes {\n  display: grid;\n  grid-template-columns: repeat(4, minmax(0, 1fr));\n  align-items: stretch;\n  gap: 32px;\n  margin: 36px 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-boundary .ct-pb-node {\n  position: relative;\n  min-width: 0;\n  margin: 0;\n  padding: 22px 0 0;\n  border-top: 1px solid #A7C6B4;\n}\n\n.ct-pilot-boundary .ct-pb-dot {\n  position: absolute;\n  top: -3px;\n  left: 0;\n  display: block;\n  width: 5px;\n  height: 5px;\n  background: #057D80;\n}\n\n.ct-pilot-boundary .ct-pb-dot::after {\n  content: \"\";\n  position: absolute;\n  inset: -5px;\n  border: 1px solid #057D80;\n  opacity: 0;\n  transform: scale(.4);\n  animation: ct-pb-node-feedback 6s ease-out infinite;\n}\n\n.ct-pilot-boundary\n.ct-pb-node:nth-child(2) .ct-pb-dot::after {\n  animation-delay: 1.5s;\n}\n\n.ct-pilot-boundary\n.ct-pb-node:nth-child(3) .ct-pb-dot::after {\n  animation-delay: 3s;\n}\n\n.ct-pilot-boundary\n.ct-pb-node:nth-child(4) .ct-pb-dot::after {\n  animation-delay: 4.5s;\n}\n\n.ct-pilot-boundary .ct-pb-number {\n  display: block;\n  color: #057D80;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: .5px;\n}\n\n.ct-pilot-boundary .ct-pb-node h3 {\n  margin: 16px 0 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 18px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.3px;\n}\n\n.ct-pilot-boundary .ct-pb-footer {\n  display: flex;\n  align-items: flex-start;\n  justify-content: space-between;\n  gap: 24px;\n  padding-top: 16px;\n  border-top: 1px solid #D2DFD2;\n}\n\n.ct-pilot-boundary .ct-pb-footer p {\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #60746D;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n.ct-pilot-boundary .ct-pb-cycle {\n  display: flex;\n  flex: 0 0 auto;\n  align-items: center;\n  gap: 8px;\n  color: #057D80;\n  font-size: 11px;\n  font-weight: 400;\n  line-height: 1.8;\n}\n\n.ct-pilot-boundary .ct-pb-cycle svg {\n  display: block;\n  flex: 0 0 12px;\n  width: 12px;\n  height: 12px;\n  stroke: currentColor;\n  stroke-width: 1.4;\n  stroke-linecap: square;\n  stroke-linejoin: miter;\n}\n\n@keyframes ct-pb-node-feedback {\n  0% {\n    opacity: 0;\n    transform: scale(.4);\n  }\n  5% {\n    opacity: .45;\n    transform: scale(.65);\n  }\n  20%, 100% {\n    opacity: 0;\n    transform: scale(1);\n  }\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-boundary {\n    padding: 24px;\n  }\n\n  .ct-pilot-boundary .ct-pb-nodes {\n    gap: 24px;\n  }\n\n  .ct-pilot-boundary .ct-pb-node h3 {\n    font-size: 16px;\n  }\n\n  .ct-pilot-boundary .ct-pb-header {\n    font-size: 8px;\n    letter-spacing: .7px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-boundary {\n    padding: 20px;\n  }\n\n  .ct-pilot-boundary .ct-pb-header {\n    gap: 16px;\n    font-size: 7px;\n    letter-spacing: .5px;\n  }\n\n  .ct-pilot-boundary .ct-pb-nodes {\n    grid-template-columns: repeat(2, minmax(0, 1fr));\n    gap: 28px 20px;\n    margin: 28px 0;\n  }\n\n  .ct-pilot-boundary .ct-pb-node h3 {\n    margin-top: 12px;\n    font-size: 15px;\n    letter-spacing: -.2px;\n  }\n\n  .ct-pilot-boundary .ct-pb-footer {\n    flex-direction: column;\n    gap: 8px;\n  }\n\n  .ct-pilot-boundary .ct-pb-footer p,\n  .ct-pilot-boundary .ct-pb-cycle {\n    font-size: 10px;\n  }\n}\n\nhtml:lang(zh) .ct-pilot-boundary .ct-pb-node h3 {\n  letter-spacing: 0;\n  line-height: 1.55;\n}\n\nhtml:lang(zh) .ct-pilot-boundary .ct-pb-header {\n  letter-spacing: .3px;\n}\n\n@media (prefers-reduced-motion: reduce) {\n  .ct-pilot-boundary .ct-pb-dot::after {\n    animation: none;\n    opacity: 0;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbe17b7 e-con-full e-flex e-con e-parent\" data-id=\"bbe17b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0ad58e3 e-flex e-con-boxed e-con e-child\" data-id=\"0ad58e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d792573 e-con-full e-flex e-con e-child\" data-id=\"d792573\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed2fe3 ct-eyebrow elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6ed2fe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">DEFINE THE PILOT SCOPE<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bafee6 elementor-widget elementor-widget-heading\" data-id=\"4bafee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Small enough to test. Complete enough to learn.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f62d54a ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f62d54a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">A pilot follows one useful task from start to finish. We agree what is included, what stays outside, and which assumptions need testing.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf11d7d e-con-full e-flex e-con e-child\" data-id=\"bf11d7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f3906c elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"5f3906c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-scope\" data-no-translation>\n\n  <div class=\"ct-ps-tabs\"\n       role=\"tablist\"\n       aria-label=\"Illustrative pilot scopes\">\n\n    <button class=\"ct-ps-tab\"\n            type=\"button\"\n            role=\"tab\"\n            aria-selected=\"true\"\n            tabindex=\"0\">\n      <span class=\"ct-ps-number\" aria-hidden=\"true\">01<\/span>\n      <span>\n        <span class=\"ct-ps-en\" lang=\"en\">Product &amp; Service<\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u4ea7\u54c1\u4e0e\u670d\u52a1<\/span>\n      <\/span>\n      <svg viewBox=\"0 0 24 24\" fill=\"none\"\n           aria-hidden=\"true\" focusable=\"false\">\n        <path d=\"M6 18 18 6M6 6h12v12\"\/>\n      <\/svg>\n    <\/button>\n\n    <button class=\"ct-ps-tab\"\n            type=\"button\"\n            role=\"tab\"\n            aria-selected=\"false\"\n            tabindex=\"-1\">\n      <span class=\"ct-ps-number\" aria-hidden=\"true\">02<\/span>\n      <span>\n        <span class=\"ct-ps-en\" lang=\"en\">Knowledge &amp; Decisions<\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u77e5\u8bc6\u4e0e\u51b3\u7b56<\/span>\n      <\/span>\n      <svg viewBox=\"0 0 24 24\" fill=\"none\"\n           aria-hidden=\"true\" focusable=\"false\">\n        <path d=\"M6 18 18 6M6 6h12v12\"\/>\n      <\/svg>\n    <\/button>\n\n    <button class=\"ct-ps-tab\"\n            type=\"button\"\n            role=\"tab\"\n            aria-selected=\"false\"\n            tabindex=\"-1\">\n      <span class=\"ct-ps-number\" aria-hidden=\"true\">03<\/span>\n      <span>\n        <span class=\"ct-ps-en\" lang=\"en\">Operations<\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u8fd0\u8425\u534f\u4f5c<\/span>\n      <\/span>\n      <svg viewBox=\"0 0 24 24\" fill=\"none\"\n           aria-hidden=\"true\" focusable=\"false\">\n        <path d=\"M6 18 18 6M6 6h12v12\"\/>\n      <\/svg>\n    <\/button>\n\n  <\/div>\n\n  <div class=\"ct-ps-panels\">\n\n    <!-- 01 \/ \u4ea7\u54c1\u4e0e\u670d\u52a1 -->\n    <div class=\"ct-ps-panel\" role=\"tabpanel\" tabindex=\"0\">\n\n      <span class=\"ct-ps-label\">\n        <span class=\"ct-ps-en\" lang=\"en\">\n          ILLUSTRATIVE PILOT \/ NOT A CLIENT CASE\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u8bd5\u70b9\u793a\u4f8b \/ \u975e\u5ba2\u6237\u6848\u4f8b\n        <\/span>\n      <\/span>\n\n      <h3>\n        <span class=\"ct-ps-en\" lang=\"en\">\n          A guided service request\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u5f15\u5bfc\u7528\u6237\u5b8c\u6210\u670d\u52a1\u7533\u8bf7\n        <\/span>\n      <\/h3>\n\n      <p class=\"ct-ps-question\">\n        <span class=\"ct-ps-en\" lang=\"en\">\n          Can people understand what information to provide\n          and complete the request with appropriate support?\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u7528\u6237\u80fd\u5426\u6e05\u695a\u4e86\u89e3\u9700\u8981\u63d0\u4ea4\u54ea\u4e9b\u4fe1\u606f\uff0c\u5e76\u5728\u5fc5\u8981\u7684\u5e2e\u52a9\u4e0b\u5b8c\u6210\u7533\u8bf7\uff1f\n        <\/span>\n      <\/p>\n\n      <div class=\"ct-ps-boundaries\">\n\n        <div class=\"ct-ps-in\">\n          <h4>\n            <span class=\"ct-ps-en\" lang=\"en\">IN SCOPE<\/span>\n            <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u672c\u6b21\u6d4b\u8bd5\u6db5\u76d6<\/span>\n          <\/h4>\n          <ul>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                One service and one user group\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u4e00\u9879\u670d\u52a1\u4e0e\u4e00\u7c7b\u7528\u6237\n              <\/span>\n            <\/li>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                Submitting a request, receiving guidance,\n                and handing over to staff\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u7533\u8bf7\u63d0\u4ea4\u3001\u4f7f\u7528\u5f15\u5bfc\u4e0e\u4eba\u5de5\u63a5\u624b\n              <\/span>\n            <\/li>\n          <\/ul>\n        <\/div>\n\n        <div class=\"ct-ps-out\">\n          <h4>\n            <span class=\"ct-ps-en\" lang=\"en\">OUTSIDE THIS TEST<\/span>\n            <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u672c\u6b21\u6d4b\u8bd5\u4e0d\u6d89\u53ca<\/span>\n          <\/h4>\n          <ul>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                The full range of services\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u5168\u90e8\u670d\u52a1\u9879\u76ee\n              <\/span>\n            <\/li>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                An organization-wide launch\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u5728\u6574\u4e2a\u7ec4\u7ec7\u5185\u5168\u9762\u4e0a\u7ebf\n              <\/span>\n            <\/li>\n          <\/ul>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n    <!-- 02 \/ \u77e5\u8bc6\u4e0e\u51b3\u7b56 -->\n    <div class=\"ct-ps-panel\" role=\"tabpanel\" tabindex=\"-1\" hidden>\n\n      <span class=\"ct-ps-label\">\n        <span class=\"ct-ps-en\" lang=\"en\">\n          ILLUSTRATIVE PILOT \/ NOT A CLIENT CASE\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u8bd5\u70b9\u793a\u4f8b \/ \u975e\u5ba2\u6237\u6848\u4f8b\n        <\/span>\n      <\/span>\n\n      <h3>\n        <span class=\"ct-ps-en\" lang=\"en\">\n          A response with clear sources\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u5f62\u6210\u6709\u636e\u53ef\u67e5\u7684\u7b54\u590d\n        <\/span>\n      <\/h3>\n\n      <p class=\"ct-ps-question\">\n        <span class=\"ct-ps-en\" lang=\"en\">\n          Can staff find relevant material and verify a draft\n          response before using it in a real case?\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u5de5\u4f5c\u4eba\u5458\u80fd\u5426\u627e\u5230\u76f8\u5173\u8d44\u6599\uff0c\u5e76\u5728\u7528\u4e8e\u5b9e\u9645\u4e2a\u6848\u524d\u6838\u5b9e\u7b54\u590d\u8349\u7a3f\uff1f\n        <\/span>\n      <\/p>\n\n      <div class=\"ct-ps-boundaries\">\n\n        <div class=\"ct-ps-in\">\n          <h4>\n            <span class=\"ct-ps-en\" lang=\"en\">IN SCOPE<\/span>\n            <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u672c\u6b21\u6d4b\u8bd5\u6db5\u76d6<\/span>\n          <\/h4>\n          <ul>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                One task and an agreed set of sources\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u4e00\u9879\u4efb\u52a1\u4e0e\u7ea6\u5b9a\u8303\u56f4\u5185\u7684\u8d44\u6599\n              <\/span>\n            <\/li>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                Retrieval, source references, and review\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u8d44\u6599\u68c0\u7d22\u3001\u6765\u6e90\u6807\u6ce8\u4e0e\u4eba\u5de5\u590d\u6838\n              <\/span>\n            <\/li>\n          <\/ul>\n        <\/div>\n\n        <div class=\"ct-ps-out\">\n          <h4>\n            <span class=\"ct-ps-en\" lang=\"en\">OUTSIDE THIS TEST<\/span>\n            <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u672c\u6b21\u6d4b\u8bd5\u4e0d\u6d89\u53ca<\/span>\n          <\/h4>\n          <ul>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                Every document in the organization\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u7ec4\u7ec7\u5185\u7684\u5168\u90e8\u6587\u6863\n              <\/span>\n            <\/li>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                High-impact decisions without human review\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u672a\u7ecf\u4eba\u5de5\u590d\u6838\u7684\u91cd\u5927\u51b3\u7b56\n              <\/span>\n            <\/li>\n          <\/ul>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n    <!-- 03 \/ \u8fd0\u8425\u534f\u4f5c -->\n    <div class=\"ct-ps-panel\" role=\"tabpanel\" tabindex=\"-1\" hidden>\n\n      <span class=\"ct-ps-label\">\n        <span class=\"ct-ps-en\" lang=\"en\">\n          ILLUSTRATIVE PILOT \/ NOT A CLIENT CASE\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u8bd5\u70b9\u793a\u4f8b \/ \u975e\u5ba2\u6237\u6848\u4f8b\n        <\/span>\n      <\/span>\n\n      <h3>\n        <span class=\"ct-ps-en\" lang=\"en\">\n          A request handover\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u8ba9\u670d\u52a1\u8bf7\u6c42\u987a\u5229\u4ea4\u63a5\n        <\/span>\n      <\/h3>\n\n      <p class=\"ct-ps-question\">\n        <span class=\"ct-ps-en\" lang=\"en\">\n          Can the person taking over receive the information\n          they need, see the current status, and handle exceptions?\n        <\/span>\n        <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n          \u63a5\u624b\u4eba\u5458\u80fd\u5426\u6536\u5230\u6240\u9700\u4fe1\u606f\u3001\u4e86\u89e3\u5f53\u524d\u8fdb\u5ea6\uff0c\u5e76\u59a5\u5584\u5904\u7406\u5f02\u5e38\u60c5\u51b5\uff1f\n        <\/span>\n      <\/p>\n\n      <div class=\"ct-ps-boundaries\">\n\n        <div class=\"ct-ps-in\">\n          <h4>\n            <span class=\"ct-ps-en\" lang=\"en\">IN SCOPE<\/span>\n            <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u672c\u6b21\u6d4b\u8bd5\u6db5\u76d6<\/span>\n          <\/h4>\n          <ul>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                One workflow with clearly assigned roles\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u4e00\u6761\u6d41\u7a0b\u4e0e\u660e\u786e\u7684\u5c97\u4f4d\u5206\u5de5\n              <\/span>\n            <\/li>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                Assignment, handover, and escalation\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u4efb\u52a1\u5206\u6d3e\u3001\u4ea4\u63a5\u4e0e\u95ee\u9898\u5347\u7ea7\u5904\u7406\n              <\/span>\n            <\/li>\n          <\/ul>\n        <\/div>\n\n        <div class=\"ct-ps-out\">\n          <h4>\n            <span class=\"ct-ps-en\" lang=\"en\">OUTSIDE THIS TEST<\/span>\n            <span class=\"ct-ps-zh\" lang=\"zh-CN\">\u672c\u6b21\u6d4b\u8bd5\u4e0d\u6d89\u53ca<\/span>\n          <\/h4>\n          <ul>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                All operational workflows\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u5168\u90e8\u8fd0\u8425\u6d41\u7a0b\n              <\/span>\n            <\/li>\n            <li>\n              <span class=\"ct-ps-en\" lang=\"en\">\n                End-to-end automation without human oversight\n              <\/span>\n              <span class=\"ct-ps-zh\" lang=\"zh-CN\">\n                \u65e0\u4eba\u76d1\u7763\u7684\u5168\u6d41\u7a0b\u81ea\u52a8\u5316\n              <\/span>\n            <\/li>\n          <\/ul>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n<style>\n.ct-pilot-scope,\n.ct-pilot-scope * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-scope {\n  display: grid;\n  grid-template-columns: minmax(0, .65fr) minmax(0, 1.35fr);\n  align-items: stretch;\n  gap: 60px;\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-scope .ct-ps-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-scope .ct-ps-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-scope .ct-ps-zh {\n  display: inline;\n}\n\n.ct-pilot-scope .ct-ps-tabs {\n  display: grid;\n  grid-template-rows: repeat(3, minmax(min-content, 1fr));\n  align-self: stretch;\n  min-width: 0;\n  border-top: 1px solid #CCD8CC;\n}\n\n.ct-pilot-scope button.ct-ps-tab {\n  appearance: none;\n  display: grid;\n  grid-template-columns: 22px minmax(0, 1fr) 18px;\n  align-items: center;\n  gap: 16px;\n  width: 100%;\n  min-width: 0;\n  min-height: 44px;\n  margin: 0;\n  padding: 24px 0;\n  border: 0;\n  border-bottom: 1px solid #CCD8CC;\n  border-radius: 0;\n  background: transparent;\n  box-shadow: none;\n  color: #142D2C;\n  font-family: inherit;\n  font-size: 15px;\n  font-weight: 500;\n  line-height: 1.5;\n  letter-spacing: 0;\n  text-align: left;\n  text-decoration: none;\n  text-transform: none;\n  white-space: normal;\n  cursor: pointer;\n  -webkit-tap-highlight-color: transparent;\n}\n\n.ct-pilot-scope button.ct-ps-tab:hover,\n.ct-pilot-scope button.ct-ps-tab:focus,\n.ct-pilot-scope button.ct-ps-tab:active {\n  background: transparent;\n  box-shadow: none;\n  text-decoration: none;\n}\n\n.ct-pilot-scope button.ct-ps-tab:hover,\n.ct-pilot-scope button.ct-ps-tab[aria-selected=\"true\"] {\n  color: #057D80;\n}\n\n.ct-pilot-scope .ct-ps-number {\n  color: #60746D;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.6;\n  letter-spacing: .5px;\n}\n\n.ct-pilot-scope .ct-ps-tab[aria-selected=\"true\"]\n.ct-ps-number {\n  color: #057D80;\n}\n\n.ct-pilot-scope .ct-ps-tab svg {\n  display: block;\n  width: 18px;\n  height: 18px;\n  stroke: currentColor;\n  stroke-width: 1.4;\n  transition: transform .25s ease;\n}\n\n.ct-pilot-scope .ct-ps-tab[aria-selected=\"true\"] svg {\n  transform: rotate(45deg);\n}\n\n.ct-pilot-scope .ct-ps-panels {\n  display: grid;\n  min-width: 0;\n  padding: 28px 32px;\n  border-top: 2px solid #057D80;\n  background: #FFFFFF;\n}\n\n\/* \u9762\u677f\u91cd\u53e0\u6392\u5217\uff0c\u4fdd\u7559\u6700\u9ad8\u5185\u5bb9\u6240\u9700\u9ad8\u5ea6 *\/\n.ct-pilot-scope.is-ready .ct-ps-panel {\n  grid-area: 1 \/ 1;\n  align-self: start;\n  min-width: 0;\n}\n\n.ct-pilot-scope.is-ready\n.ct-ps-panel[aria-hidden=\"true\"] {\n  visibility: hidden;\n  pointer-events: none;\n}\n\n.ct-pilot-scope .ct-ps-panel[hidden] {\n  display: none !important;\n}\n\n.ct-pilot-scope .ct-ps-label {\n  display: block;\n  color: #60746D;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 8px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: .8px;\n}\n\n.ct-pilot-scope .ct-ps-panel h3 {\n  margin: 20px 0 14px;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 24px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.4px;\n}\n\n.ct-pilot-scope .ct-ps-question {\n  margin: 0;\n  padding: 0;\n  color: #526562;\n  font-family: inherit;\n  font-size: 14px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n.ct-pilot-scope .ct-ps-boundaries {\n  display: grid;\n  grid-template-columns: repeat(2, minmax(0, 1fr));\n  align-items: start;\n  gap: 24px;\n  margin-top: 24px;\n  padding-top: 20px;\n  border-top: 1px solid #D8DFD9;\n}\n\n.ct-pilot-scope .ct-ps-boundaries h4 {\n  margin: 0;\n  padding: 0;\n  color: #057D80;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 8px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: .8px;\n}\n\n.ct-pilot-scope .ct-ps-out h4 {\n  color: #60746D;\n}\n\n.ct-pilot-scope .ct-ps-boundaries ul {\n  display: grid;\n  gap: 6px;\n  margin: 10px 0 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-scope .ct-ps-boundaries li {\n  position: relative;\n  margin: 0;\n  padding: 0 0 0 13px;\n  color: #526562;\n  font-size: 12px;\n  font-weight: 400;\n  line-height: 1.8;\n}\n\n.ct-pilot-scope .ct-ps-boundaries li::before {\n  position: absolute;\n  top: .7em;\n  left: 0;\n  width: 4px;\n  height: 4px;\n  border: 1px solid #91B5A3;\n  content: \"\";\n}\n\n.ct-pilot-scope button.ct-ps-tab:focus-visible,\n.ct-pilot-scope .ct-ps-panel:focus-visible {\n  outline: 2px solid #057D80;\n  outline-offset: 5px;\n}\n\nhtml:lang(zh) .ct-pilot-scope .ct-ps-panel h3 {\n  letter-spacing: 0;\n  line-height: 1.5;\n}\n\nhtml:lang(zh) .ct-pilot-scope .ct-ps-label,\nhtml:lang(zh) .ct-pilot-scope .ct-ps-boundaries h4 {\n  letter-spacing: .4px;\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-scope {\n    grid-template-columns: minmax(0, .7fr) minmax(0, 1.3fr);\n    gap: 32px;\n  }\n\n  .ct-pilot-scope .ct-ps-panels {\n    padding: 26px;\n  }\n\n  .ct-pilot-scope button.ct-ps-tab {\n    gap: 12px;\n    font-size: 14px;\n  }\n\n  .ct-pilot-scope .ct-ps-panel h3 {\n    font-size: 22px;\n  }\n\n  .ct-pilot-scope .ct-ps-boundaries {\n    gap: 18px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-scope {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 28px;\n  }\n\n  .ct-pilot-scope .ct-ps-tabs {\n    grid-template-columns: repeat(3, minmax(0, 1fr));\n    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script?.previousElementSibling?.previousElementSibling;\n\n  if (!root || !root.matches('.ct-pilot-scope')) return;\n  if (root.dataset.initialized === 'true') return;\n\n  const tablist = root.querySelector('.ct-ps-tabs');\n  const tabs = Array.from(root.querySelectorAll('.ct-ps-tab'));\n  const panels = Array.from(root.querySelectorAll('.ct-ps-panel'));\n\n  if (!tablist || !tabs.length || tabs.length !== panels.length) return;\n\n  root.dataset.initialized = 'true';\n\n  const uid = 'ct-ps-' + (\n    window.crypto?.randomUUID\n      ? window.crypto.randomUUID()\n      : Date.now().toString(36) + Math.random().toString(36).slice(2)\n  );\n\n  const mobile = window.matchMedia('(max-width: 767px)');\n\n  tabs.forEach(function (tab, index) {\n    tab.id = uid + '-tab-' + index;\n    panels[index].id = uid + '-panel-' + index;\n\n    tab.setAttribute('aria-controls', panels[index].id);\n    panels[index].setAttribute('aria-labelledby', tab.id);\n  });\n\n  function select(index, moveFocus) {\n    tabs.forEach(function (tab, i) {\n      const active = i === index;\n\n      tab.setAttribute('aria-selected', String(active));\n      tab.tabIndex = active ? 0 : -1;\n\n      panels[i].setAttribute('aria-hidden', String(!active));\n      panels[i].tabIndex = active ? 0 : -1;\n      panels[i].inert = !active;\n    });\n\n    if (moveFocus) tabs[index].focus();\n  }\n\n  function updateLanguage() {\n    const chinese = \/^zh(?:-|_|$)\/i.test(\n      document.documentElement.lang\n    );\n\n    tablist.setAttribute(\n      'aria-label',\n      chinese ? '\u8bd5\u70b9\u8303\u56f4\u793a\u4f8b' : 'Illustrative pilot scopes'\n    );\n  }\n\n  function updateOrientation() {\n    tablist.setAttribute(\n      'aria-orientation',\n      mobile.matches ? 'horizontal' : 'vertical'\n    );\n  }\n\n  root.classList.add('is-ready');\n\n  select(0, false);\n\n  panels.forEach(function (panel) {\n    panel.hidden = false;\n  });\n\n  tabs.forEach(function (tab, index) {\n    tab.addEventListener('click', function () {\n      select(index, false);\n    });\n\n    tab.addEventListener('keydown', function (event) {\n      const forward = mobile.matches ? 'ArrowRight' : 'ArrowDown';\n      const backward = mobile.matches ? 'ArrowLeft' : 'ArrowUp';\n\n      let next;\n\n      if (event.key === forward) {\n        next = (index + 1) % tabs.length;\n      } else if (event.key === backward) {\n        next = (index - 1 + tabs.length) % tabs.length;\n      } else if (event.key === 'Home') {\n        next = 0;\n      } else if (event.key === 'End') {\n        next = tabs.length - 1;\n      }\n\n      if (next !== undefined) {\n        event.preventDefault();\n        select(next, true);\n      }\n    });\n  });\n\n  updateLanguage();\n  updateOrientation();\n\n  if (mobile.addEventListener) {\n    mobile.addEventListener('change', updateOrientation);\n  } else {\n    mobile.addListener(updateOrientation);\n  }\n\n  new MutationObserver(updateLanguage).observe(\n    document.documentElement,\n    { attributes: true, attributeFilter: ['lang'] }\n  );\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd03829 e-con-full e-flex e-con e-parent\" data-id=\"bd03829\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-417498b e-flex e-con-boxed e-con e-child\" data-id=\"417498b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ec048e3 e-con-full e-flex e-con e-child\" data-id=\"ec048e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80e8f9a ct-eyebrow elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"80e8f9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">WHAT WE PUT TOGETHER<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61d13c6 elementor-widget elementor-widget-heading\" data-id=\"61d13c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A working process, with clear points for human review.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86ed5f2 ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"86ed5f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We define the steps, information, tools, and responsibilities needed to complete the task. A pilot may combine new components with tools you already use.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bffdb4a e-con-full e-flex e-con e-child\" data-id=\"bffdb4a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a8af23 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"1a8af23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-system\" data-no-translation>\n\n  <div class=\"ct-py-board\">\n    <div class=\"ct-py-header\">\n      <span>\n        <span class=\"ct-py-en\" lang=\"en\">\n          EXAMPLE \/ PREPARING A SERVICE RESPONSE\n        <\/span>\n        <span class=\"ct-py-zh\" lang=\"zh-CN\">\n          \u793a\u4f8b \/ \u51c6\u5907\u670d\u52a1\u7b54\u590d\n        <\/span>\n      <\/span>\n      <span class=\"ct-py-status\" aria-hidden=\"true\"><\/span>\n    <\/div>\n\n    <ol class=\"ct-py-flow\">\n\n      <li class=\"ct-py-step\">\n        <span class=\"ct-py-node\" aria-hidden=\"true\"><\/span>\n        <span class=\"ct-py-number\" aria-hidden=\"true\">01<\/span>\n\n        <div class=\"ct-py-content\">\n          <h3>\n            <span class=\"ct-py-en\" lang=\"en\">\n              Receive the request\n            <\/span>\n            <span class=\"ct-py-zh\" lang=\"zh-CN\">\n              \u63a5\u6536\u8bf7\u6c42\n            <\/span>\n          <\/h3>\n          <p>\n            <span class=\"ct-py-en\" lang=\"en\">\n              Capture the request and relevant context.\n            <\/span>\n            <span class=\"ct-py-zh\" lang=\"zh-CN\">\n              \u8bb0\u5f55\u5177\u4f53\u9700\u6c42\u4e0e\u76f8\u5173\u80cc\u666f\u3002\n            <\/span>\n          <\/p>\n        <\/div>\n      <\/li>\n\n      <li class=\"ct-py-step\">\n        <span class=\"ct-py-node\" aria-hidden=\"true\"><\/span>\n        <span class=\"ct-py-number\" aria-hidden=\"true\">02<\/span>\n\n        <div class=\"ct-py-content\">\n          <h3>\n            <span class=\"ct-py-en\" lang=\"en\">\n              Draft with sources\n            <\/span>\n            <span class=\"ct-py-zh\" lang=\"zh-CN\">\n              \u4f9d\u636e\u8d44\u6599\u8d77\u8349\u7b54\u590d\n            <\/span>\n          <\/h3>\n          <p>\n            <span class=\"ct-py-en\" lang=\"en\">\n              Use approved material to prepare a draft\n              with source references.\n            <\/span>\n            <span class=\"ct-py-zh\" lang=\"zh-CN\">\n              \u6839\u636e\u7ecf\u8fc7\u5ba1\u6838\u7684\u8d44\u6599\u5f62\u6210\u7b54\u590d\u8349\u7a3f\uff0c\u5e76\u6807\u660e\u6765\u6e90\u3002\n            <\/span>\n          <\/p>\n        <\/div>\n      <\/li>\n\n      <li class=\"ct-py-step\">\n        <span class=\"ct-py-node\" aria-hidden=\"true\"><\/span>\n        <span class=\"ct-py-number\" aria-hidden=\"true\">03<\/span>\n\n        <div class=\"ct-py-content\">\n          <h3>\n            <span class=\"ct-py-en\" lang=\"en\">\n              Review &amp; respond\n            <\/span>\n            <span class=\"ct-py-zh\" lang=\"zh-CN\">\n              \u590d\u6838\u540e\u7b54\u590d\n            <\/span>\n          <\/h3>\n          <p>\n            <span class=\"ct-py-en\" lang=\"en\">\n              A designated reviewer checks and approves\n              the response before it is sent.\n            <\/span>\n            <span class=\"ct-py-zh\" lang=\"zh-CN\">\n              \u7531\u6307\u5b9a\u4eba\u5458\u6838\u5b9e\u5e76\u6279\u51c6\u540e\uff0c\u518d\u53d1\u9001\u7b54\u590d\u3002\n            <\/span>\n          <\/p>\n        <\/div>\n      <\/li>\n\n    <\/ol>\n\n    <div class=\"ct-py-exception\">\n      <span class=\"ct-py-diamond\" aria-hidden=\"true\"><\/span>\n\n      <div class=\"ct-py-exception-content\">\n        <p class=\"ct-py-exception-label\">\n          <span class=\"ct-py-en\" lang=\"en\">\n            WHEN INFORMATION IS MISSING OR THE CASE NEEDS JUDGMENT\n          <\/span>\n          <span class=\"ct-py-zh\" lang=\"zh-CN\">\n            \u4fe1\u606f\u4e0d\u8db3\u6216\u9700\u8981\u8fdb\u4e00\u6b65\u5224\u65ad\u65f6\n          <\/span>\n        <\/p>\n\n        <ol class=\"ct-py-exception-route\">\n          <li>\n            <span>\n              <span class=\"ct-py-en\" lang=\"en\">\n                Flag what is unclear\n              <\/span>\n              <span class=\"ct-py-zh\" lang=\"zh-CN\">\n                \u6807\u660e\u5f85\u786e\u8ba4\u7684\u95ee\u9898\n              <\/span>\n            <\/span>\n            <svg viewBox=\"0 0 24 24\" fill=\"none\"\n                 aria-hidden=\"true\" focusable=\"false\">\n              <path d=\"M4 12h15M13 6l6 6-6 6\"\/>\n            <\/svg>\n          <\/li>\n\n          <li>\n            <span>\n              <span class=\"ct-py-en\" lang=\"en\">\n                Refer to the responsible person\n              <\/span>\n              <span class=\"ct-py-zh\" lang=\"zh-CN\">\n                \u8f6c\u4ea4\u8d1f\u8d23\u4eba\u5904\u7406\n              <\/span>\n            <\/span>\n            <svg viewBox=\"0 0 24 24\" fill=\"none\"\n                 aria-hidden=\"true\" focusable=\"false\">\n              <path d=\"M4 12h15M13 6l6 6-6 6\"\/>\n            <\/svg>\n          <\/li>\n\n          <li>\n            <span>\n              <span class=\"ct-py-en\" lang=\"en\">\n                Record the outcome\n              <\/span>\n              <span class=\"ct-py-zh\" lang=\"zh-CN\">\n                \u8bb0\u5f55\u5904\u7406\u7ed3\u679c\n              <\/span>\n            <\/span>\n          <\/li>\n        <\/ol>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"ct-py-footer\">\n    <p>\n      <span class=\"ct-py-en\" lang=\"en\">\n        The pilot design defines access permissions,\n        review points, and what must be recorded during the test.\n      <\/span>\n      <span class=\"ct-py-zh\" lang=\"zh-CN\">\n        \u8bd5\u70b9\u8bbe\u8ba1\u540c\u65f6\u660e\u786e\u8bbf\u95ee\u6743\u9650\u3001\u590d\u6838\u8282\u70b9\uff0c\u4ee5\u53ca\u6d4b\u8bd5\u8fc7\u7a0b\u4e2d\u9700\u8981\u4fdd\u7559\u7684\u8bb0\u5f55\u3002\n      <\/span>\n    <\/p>\n\n    <span>\n      <span class=\"ct-py-en\" lang=\"en\">DESIGN ILLUSTRATION<\/span>\n      <span class=\"ct-py-zh\" lang=\"zh-CN\">\u8bbe\u8ba1\u793a\u610f<\/span>\n    <\/span>\n  <\/div>\n\n<\/div>\n\n<style>\n.ct-pilot-system,\n.ct-pilot-system * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-system {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #FFFFFF;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-system .ct-py-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-system .ct-py-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-system .ct-py-zh {\n  display: inline;\n}\n\n.ct-pilot-system .ct-py-board {\n  min-width: 0;\n  padding: 26px 30px;\n  border: 1px solid #48655B;\n  border-radius: 0;\n  background: #193532;\n}\n\n.ct-pilot-system .ct-py-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 20px;\n  color: #BDCEC6;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: 1px;\n}\n\n.ct-pilot-system .ct-py-header > span:first-child {\n  min-width: 0;\n}\n\n.ct-pilot-system .ct-py-status {\n  display: block;\n  flex: 0 0 5px;\n  width: 5px;\n  height: 5px;\n  background: #A6DAD0;\n}\n\n.ct-pilot-system .ct-py-flow {\n  display: grid;\n  grid-template-columns: repeat(3, minmax(0, 1fr));\n  align-items: stretch;\n  gap: 48px;\n  margin: 32px 0 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-system .ct-py-step {\n  position: relative;\n  min-width: 0;\n  margin: 0;\n  padding: 22px 0 0;\n  border-top: 1px solid #648D7D;\n}\n\n.ct-pilot-system .ct-py-node {\n  position: absolute;\n  top: -3px;\n  left: 0;\n  display: block;\n  width: 5px;\n  height: 5px;\n  background: #A6DAD0;\n}\n\n.ct-pilot-system .ct-py-number {\n  display: block;\n  color: #A6DAD0;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: .5px;\n}\n\n.ct-pilot-system .ct-py-content {\n  min-width: 0;\n}\n\n.ct-pilot-system .ct-py-content h3 {\n  margin: 18px 0 10px;\n  padding: 0;\n  color: #FFFFFF;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 18px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.3px;\n}\n\n.ct-pilot-system .ct-py-content p {\n  margin: 0;\n  padding: 0;\n  color: #BDCEC6;\n  font-family: inherit;\n  font-size: 13px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n.ct-pilot-system .ct-py-exception {\n  display: flex;\n  align-items: flex-start;\n  gap: 18px;\n  margin-top: 30px;\n  padding: 20px 24px;\n  border-left: 2px solid #A6DAD0;\n  background: #24443C;\n}\n\n.ct-pilot-system .ct-py-diamond {\n  display: block;\n  flex: 0 0 8px;\n  width: 8px;\n  height: 8px;\n  margin-top: 6px;\n  border: 1px solid #A6DAD0;\n  transform: rotate(45deg);\n}\n\n.ct-pilot-system .ct-py-exception-content {\n  min-width: 0;\n}\n\n.ct-pilot-system .ct-py-exception-label {\n  margin: 0;\n  padding: 0;\n  color: #A6DAD0;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 8px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: 1px;\n}\n\n.ct-pilot-system .ct-py-exception-route {\n  display: flex;\n  flex-wrap: wrap;\n  align-items: center;\n  gap: 8px 12px;\n  margin: 8px 0 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-system .ct-py-exception-route li {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #D7E4DC;\n  font-size: 12px;\n  font-weight: 400;\n  line-height: 1.8;\n}\n\n.ct-pilot-system .ct-py-exception-route svg {\n  display: block;\n  flex: 0 0 14px;\n  width: 14px;\n  height: 14px;\n  color: #A6DAD0;\n  stroke: currentColor;\n  stroke-width: 1.4;\n  stroke-linecap: square;\n  stroke-linejoin: miter;\n}\n\n.ct-pilot-system .ct-py-footer {\n  display: flex;\n  align-items: flex-start;\n  justify-content: space-between;\n  gap: 20px;\n  margin-top: 20px;\n}\n\n.ct-pilot-system .ct-py-footer p {\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #BDCEC6;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n.ct-pilot-system .ct-py-footer > span {\n  flex: 0 0 auto;\n  color: #9BB5AB;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 8px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: .8px;\n}\n\nhtml:lang(zh) .ct-pilot-system .ct-py-content h3 {\n  letter-spacing: 0;\n  line-height: 1.5;\n}\n\nhtml:lang(zh) .ct-pilot-system .ct-py-header,\nhtml:lang(zh) .ct-pilot-system .ct-py-exception-label,\nhtml:lang(zh) .ct-pilot-system .ct-py-footer > span {\n  letter-spacing: .4px;\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-system .ct-py-flow {\n    gap: 24px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-system .ct-py-board {\n    padding: 22px;\n  }\n\n  .ct-pilot-system .ct-py-header {\n    font-size: 8px;\n    letter-spacing: .8px;\n  }\n\n  .ct-pilot-system .ct-py-flow {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 24px;\n    margin-top: 24px;\n  }\n\n  .ct-pilot-system .ct-py-step {\n    display: grid;\n    grid-template-columns: 22px minmax(0, 1fr);\n    align-items: start;\n    gap: 14px;\n    padding-top: 16px;\n  }\n\n  .ct-pilot-system .ct-py-number {\n    padding-top: 3px;\n  }\n\n  .ct-pilot-system .ct-py-content h3 {\n    margin: 0 0 8px;\n    font-size: 17px;\n    letter-spacing: -.2px;\n  }\n\n  .ct-pilot-system .ct-py-content p {\n    font-size: 12px;\n  }\n\n  .ct-pilot-system .ct-py-exception {\n    gap: 12px;\n    margin-top: 24px;\n    padding: 16px;\n  }\n\n  .ct-pilot-system .ct-py-exception-route {\n    flex-direction: column;\n    align-items: stretch;\n    gap: 10px;\n  }\n\n  .ct-pilot-system .ct-py-exception-route li {\n    flex-direction: column;\n    align-items: flex-start;\n    gap: 8px;\n    font-size: 11px;\n  }\n\n  .ct-pilot-system .ct-py-exception-route svg {\n    transform: rotate(90deg);\n  }\n\n  .ct-pilot-system .ct-py-footer {\n    flex-direction: column;\n    gap: 12px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c505067 e-con-full e-flex e-con e-parent\" data-id=\"c505067\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-85c27cf e-flex e-con-boxed e-con e-child\" data-id=\"85c27cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d46335e e-con-full e-flex e-con e-child\" data-id=\"d46335e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8650985 ct-eyebrow elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8650985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">HOW THE PILOT RUNS<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38352ef elementor-widget elementor-widget-heading\" data-id=\"38352ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Define. Prepare. Test. Review.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3772231 ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3772231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Before work begins, we agree the pilot scope, responsibilities, participants, evaluation criteria, schedule, fees, and when the pilot should be paused.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24d02bd e-con-full e-flex e-con e-child\" data-id=\"24d02bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e68164 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"0e68164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-process\" data-no-translation>\n  <ol class=\"ct-pp-steps\">\n\n    <li class=\"ct-pp-step\">\n      <span class=\"ct-pp-number\" aria-hidden=\"true\">01<\/span>\n\n      <div class=\"ct-pp-content\">\n        <h3>\n          <span class=\"ct-pp-en\" lang=\"en\">Define the test<\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\u660e\u786e\u6d4b\u8bd5\u4efb\u52a1<\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-pp-en\" lang=\"en\">\n            Choose the task, representative cases, and evidence\n            needed to answer the main question.\n          <\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\n            \u9009\u5b9a\u5177\u4f53\u4efb\u52a1\u548c\u6709\u4ee3\u8868\u6027\u7684\u6848\u4f8b\uff0c\u660e\u786e\u9700\u8981\u6536\u96c6\u54ea\u4e9b\u8bc1\u636e\u6765\u56de\u7b54\u6838\u5fc3\u95ee\u9898\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n    <\/li>\n\n    <li class=\"ct-pp-step\">\n      <span class=\"ct-pp-number\" aria-hidden=\"true\">02<\/span>\n\n      <div class=\"ct-pp-content\">\n        <h3>\n          <span class=\"ct-pp-en\" lang=\"en\">Prepare the system<\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\u505a\u597d\u7cfb\u7edf\u51c6\u5907<\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-pp-en\" lang=\"en\">\n            Confirm the design, who will build or configure\n            the system, access permissions, and review responsibilities.\n          <\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\n            \u786e\u8ba4\u7cfb\u7edf\u8bbe\u8ba1\u3001\u7531\u8c01\u642d\u5efa\u6216\u914d\u7f6e\u7cfb\u7edf\uff0c\u5e76\u843d\u5b9e\u8bbf\u95ee\u6743\u9650\u4e0e\u590d\u6838\u804c\u8d23\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n    <\/li>\n\n    <li class=\"ct-pp-step\">\n      <span class=\"ct-pp-number\" aria-hidden=\"true\">03<\/span>\n\n      <div class=\"ct-pp-content\">\n        <h3>\n          <span class=\"ct-pp-en\" lang=\"en\">Run &amp; observe<\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\u8fd0\u884c\u5e76\u89c2\u5bdf<\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-pp-en\" lang=\"en\">\n            Use the system within the agreed conditions.\n            Record results, interruptions, and user feedback.\n          <\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\n            \u6309\u7ea6\u5b9a\u6761\u4ef6\u5f00\u5c55\u5b9e\u9645\u4f7f\u7528\uff0c\u8bb0\u5f55\u4efb\u52a1\u7ed3\u679c\u3001\u53d7\u963b\u73af\u8282\u548c\u4f7f\u7528\u8005\u53cd\u9988\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n    <\/li>\n\n    <li class=\"ct-pp-step\">\n      <span class=\"ct-pp-number\" aria-hidden=\"true\">04<\/span>\n\n      <div class=\"ct-pp-content\">\n        <h3>\n          <span class=\"ct-pp-en\" lang=\"en\">Revise &amp; review<\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\u8c03\u6574\u5e76\u8bc4\u8bae<\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-pp-en\" lang=\"en\">\n            Make agreed changes, then review the findings\n            and identify what still needs testing.\n          <\/span>\n          <span class=\"ct-pp-zh\" lang=\"zh-CN\">\n            \u5b8c\u6210\u7ea6\u5b9a\u7684\u8c03\u6574\u540e\uff0c\u5171\u540c\u8bc4\u8bae\u6d4b\u8bd5\u53d1\u73b0\uff0c\u660e\u786e\u54ea\u4e9b\u95ee\u9898\u4ecd\u9700\u8fdb\u4e00\u6b65\u9a8c\u8bc1\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n    <\/li>\n\n  <\/ol>\n<\/div>\n\n<style>\n.ct-pilot-process,\n.ct-pilot-process * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-process {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-process .ct-pp-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-process .ct-pp-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-process .ct-pp-zh {\n  display: inline;\n}\n\n.ct-pilot-process .ct-pp-steps {\n  display: grid;\n  grid-template-columns: repeat(4, minmax(0, 1fr));\n  align-items: stretch;\n  gap: 30px;\n  margin: 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-process .ct-pp-step {\n  display: grid;\n  grid-template-rows: auto 1fr;\n  align-content: start;\n  gap: 24px;\n  min-width: 0;\n  margin: 0;\n  padding: 22px 0 0;\n  border-top: 1px solid #B9CEC2;\n  background: transparent;\n}\n\n.ct-pilot-process .ct-pp-number {\n  display: block;\n  color: #91B5A3;\n  font-family: \"Manrope\", sans-serif;\n  font-size: 42px;\n  font-weight: 400;\n  line-height: 1;\n  letter-spacing: -2px;\n}\n\n.ct-pilot-process .ct-pp-content {\n  display: grid;\n  grid-template-rows: auto 1fr;\n  align-content: start;\n  gap: 12px;\n  min-width: 0;\n}\n\n.ct-pilot-process .ct-pp-content h3 {\n  margin: 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 18px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.3px;\n}\n\n.ct-pilot-process .ct-pp-content p {\n  margin: 0;\n  padding: 0;\n  color: #526562;\n  font-family: inherit;\n  font-size: 13px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n\/* \u8ba9\u540c\u4e00\u884c\u7684\u7f16\u53f7\u3001\u6807\u9898\u4e0e\u6b63\u6587\u5206\u522b\u5bf9\u9f50 *\/\n@supports (grid-template-rows: subgrid) {\n  .ct-pilot-process .ct-pp-step {\n    grid-row: span 3;\n    grid-template-rows: subgrid;\n    row-gap: 0;\n  }\n\n  .ct-pilot-process .ct-pp-number {\n    padding-bottom: 24px;\n  }\n\n  .ct-pilot-process .ct-pp-content {\n    display: contents;\n  }\n\n  .ct-pilot-process .ct-pp-content h3 {\n    padding-bottom: 12px;\n  }\n}\n\nhtml:lang(zh) .ct-pilot-process .ct-pp-content h3 {\n  letter-spacing: 0;\n  line-height: 1.5;\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-process .ct-pp-steps {\n    grid-template-columns: repeat(2, minmax(0, 1fr));\n    gap: 32px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-process .ct-pp-steps {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 24px;\n  }\n\n  .ct-pilot-process .ct-pp-step {\n    grid-row: auto;\n    grid-template-columns: 40px minmax(0, 1fr);\n    grid-template-rows: auto;\n    align-items: start;\n    gap: 20px;\n    padding-top: 20px;\n  }\n\n  .ct-pilot-process .ct-pp-number {\n    padding-bottom: 0;\n    font-size: 32px;\n    letter-spacing: -1px;\n  }\n\n  .ct-pilot-process .ct-pp-content {\n    display: grid;\n    grid-template-rows: auto auto;\n    gap: 10px;\n  }\n\n  .ct-pilot-process .ct-pp-content h3 {\n    padding-bottom: 0;\n    font-size: 18px;\n    letter-spacing: -.2px;\n  }\n\n  .ct-pilot-process .ct-pp-content p {\n    font-size: 13px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e7f73e e-con-full e-flex e-con e-parent\" data-id=\"6e7f73e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ba5f181 e-flex e-con-boxed e-con e-child\" data-id=\"ba5f181\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bcec6e2 e-con-full e-flex e-con e-child\" data-id=\"bcec6e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ceb32f7 e-con-full e-flex e-con e-child\" data-id=\"ceb32f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77095ef ct-eyebrow elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"77095ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">WHAT WE LOOK FOR<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49197cb elementor-widget elementor-widget-heading\" data-id=\"49197cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Useful evidence, beyond a successful demo.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2c6a5d ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c2c6a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We agree the evaluation criteria before testing. Depending on the task, we may examine usefulness, result quality, handling time, review effort, and how exceptions are handled.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01aafaf e-con-full e-flex e-con e-child\" data-id=\"01aafaf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3548b42 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"3548b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-test-record\" data-no-translation>\n\n  <div class=\"ct-ptr-header\">\n    <span class=\"ct-ptr-en\" lang=\"en\">\n      TEST RECORD \/ ILLUSTRATIVE CONTENTS\n    <\/span>\n    <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n      \u6d4b\u8bd5\u8bb0\u5f55 \/ \u5185\u5bb9\u793a\u4f8b\n    <\/span>\n  <\/div>\n\n  <ol class=\"ct-ptr-list\">\n\n    <li class=\"ct-ptr-row\">\n      <span class=\"ct-ptr-letter\" aria-hidden=\"true\">A<\/span>\n\n      <div class=\"ct-ptr-content\">\n        <h3>\n          <span class=\"ct-ptr-en\" lang=\"en\">\n            Does it help with the task?\n          <\/span>\n          <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n            \u662f\u5426\u771f\u6b63\u5e2e\u52a9\u5b8c\u6210\u4efb\u52a1\uff1f\n          <\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-ptr-en\" lang=\"en\">\n            Observe whether people can complete the intended\n            work and find the result useful.\n          <\/span>\n          <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n            \u89c2\u5bdf\u4f7f\u7528\u8005\u80fd\u5426\u5b8c\u6210\u9884\u5b9a\u4efb\u52a1\uff0c\u4ee5\u53ca\u7ed3\u679c\u662f\u5426\u5bf9\u4ed6\u4eec\u6709\u5b9e\u9645\u5e2e\u52a9\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n\n      <span class=\"ct-ptr-check\" aria-hidden=\"true\"><\/span>\n    <\/li>\n\n    <li class=\"ct-ptr-row\">\n      <span class=\"ct-ptr-letter\" aria-hidden=\"true\">B<\/span>\n\n      <div class=\"ct-ptr-content\">\n        <h3>\n          <span class=\"ct-ptr-en\" lang=\"en\">\n            Are the results reliable for the agreed task?\n          <\/span>\n          <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n            \u7ed3\u679c\u80fd\u5426\u6ee1\u8db3\u8fd9\u9879\u4efb\u52a1\u7684\u8981\u6c42\uff1f\n          <\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-ptr-en\" lang=\"en\">\n            Test representative cases. Check the results,\n            relevant sources, errors, and the human review required.\n          <\/span>\n          <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n            \u7528\u6709\u4ee3\u8868\u6027\u7684\u6848\u4f8b\u68c0\u67e5\u7ed3\u679c\u3001\u76f8\u5173\u8d44\u6599\u4f9d\u636e\u548c\u9519\u8bef\u60c5\u51b5\uff0c\n            \u5e76\u786e\u8ba4\u9700\u8981\u54ea\u4e9b\u4eba\u5de5\u590d\u6838\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n\n      <span class=\"ct-ptr-check\" aria-hidden=\"true\"><\/span>\n    <\/li>\n\n    <li class=\"ct-ptr-row\">\n      <span class=\"ct-ptr-letter\" aria-hidden=\"true\">C<\/span>\n\n      <div class=\"ct-ptr-content\">\n        <h3>\n          <span class=\"ct-ptr-en\" lang=\"en\">\n            Can the team keep the work running?\n          <\/span>\n          <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n            \u56e2\u961f\u80fd\u5426\u652f\u6301\u6d41\u7a0b\u6301\u7eed\u8fd0\u884c\uff1f\n          <\/span>\n        <\/h3>\n        <p>\n          <span class=\"ct-ptr-en\" lang=\"en\">\n            Record handovers, access issues, exceptions,\n            and the staff effort needed to keep the task moving.\n          <\/span>\n          <span class=\"ct-ptr-zh\" lang=\"zh-CN\">\n            \u8bb0\u5f55\u4ea4\u63a5\u3001\u8bbf\u95ee\u6743\u9650\u95ee\u9898\u548c\u5f02\u5e38\u60c5\u51b5\uff0c\n            \u4ee5\u53ca\u63a8\u8fdb\u4efb\u52a1\u6240\u9700\u7684\u4eba\u529b\u6295\u5165\u3002\n          <\/span>\n        <\/p>\n      <\/div>\n\n      <span class=\"ct-ptr-check\" aria-hidden=\"true\"><\/span>\n    <\/li>\n\n  <\/ol>\n<\/div>\n\n<style>\n.ct-pilot-test-record,\n.ct-pilot-test-record * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-test-record {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding: 0 26px;\n  border: 1px solid #D0DCD2;\n  border-radius: 0;\n  background: #FFFFFF;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-test-record .ct-ptr-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-test-record .ct-ptr-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-test-record .ct-ptr-zh {\n  display: inline;\n}\n\n.ct-pilot-test-record .ct-ptr-header {\n  margin: 0;\n  padding: 20px 0;\n  border-bottom: 1px solid #D8DFD9;\n  color: #60746D;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 8px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: .8px;\n}\n\n.ct-pilot-test-record .ct-ptr-list {\n  margin: 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-test-record .ct-ptr-row {\n  display: grid;\n  grid-template-columns: 20px minmax(0, 1fr) 12px;\n  align-items: start;\n  gap: 16px;\n  margin: 0;\n  padding: 24px 0;\n  border-bottom: 1px solid #D8DFD9;\n}\n\n.ct-pilot-test-record .ct-ptr-row:last-child {\n  border-bottom: 0;\n}\n\n.ct-pilot-test-record .ct-ptr-letter {\n  padding-top: 2px;\n  color: #057D80;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 10px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: .5px;\n}\n\n.ct-pilot-test-record .ct-ptr-content {\n  min-width: 0;\n}\n\n.ct-pilot-test-record .ct-ptr-content h3 {\n  margin: 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 17px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.2px;\n}\n\n.ct-pilot-test-record .ct-ptr-content p {\n  margin: 8px 0 0;\n  padding: 0;\n  color: #526562;\n  font-family: inherit;\n  font-size: 12px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n.ct-pilot-test-record .ct-ptr-check {\n  display: block;\n  width: 10px;\n  height: 10px;\n  margin-top: 6px;\n  border: 1px solid #91B5A3;\n  background: transparent;\n}\n\nhtml:lang(zh) .ct-pilot-test-record .ct-ptr-content h3 {\n  letter-spacing: 0;\n  line-height: 1.5;\n}\n\nhtml:lang(zh) .ct-pilot-test-record .ct-ptr-header {\n  letter-spacing: .4px;\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-test-record {\n    padding: 0 20px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-test-record .ct-ptr-row {\n    grid-template-columns: 16px minmax(0, 1fr) 10px;\n    gap: 12px;\n    padding: 22px 0;\n  }\n\n  .ct-pilot-test-record .ct-ptr-content h3 {\n    font-size: 16px;\n  }\n\n  .ct-pilot-test-record .ct-ptr-header {\n    letter-spacing: .6px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcfc6b7 e-con-full e-flex e-con e-child\" data-id=\"fcfc6b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e82effb elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"e82effb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-evidence-outcome\" data-no-translation>\n\n  <div class=\"ct-peo-intro\">\n    <span class=\"ct-peo-label\">\n      <span class=\"ct-peo-en\" lang=\"en\">AT THE END<\/span>\n      <span class=\"ct-peo-zh\" lang=\"zh-CN\">\u8bd5\u70b9\u7ed3\u675f\u65f6<\/span>\n    <\/span>\n\n    <h3>\n      <span class=\"ct-peo-en\" lang=\"en\">\n        Documented findings. A recommendation for the next step.\n      <\/span>\n      <span class=\"ct-peo-zh\" lang=\"zh-CN\">\n        \u7559\u4e0b\u6d4b\u8bd5\u8bb0\u5f55\uff0c\u63d0\u51fa\u4e0b\u4e00\u6b65\u5efa\u8bae\u3002\n      <\/span>\n    <\/h3>\n  <\/div>\n\n  <p class=\"ct-peo-copy\">\n    <span class=\"ct-peo-en\" lang=\"en\">\n      We bring together the findings, test limitations,\n      agreed design changes, and reasons for the recommendation.\n      Specific deliverables are agreed when defining the pilot scope.\n    <\/span>\n    <span class=\"ct-peo-zh\" lang=\"zh-CN\">\n      \u6211\u4eec\u6c47\u603b\u6d4b\u8bd5\u53d1\u73b0\u3001\u9a8c\u8bc1\u7684\u5c40\u9650\u3001\u7ea6\u5b9a\u7684\u8bbe\u8ba1\u8c03\u6574\uff0c\n      \u4ee5\u53ca\u4e0b\u4e00\u6b65\u5efa\u8bae\u7684\u4f9d\u636e\u3002\u5177\u4f53\u4ea4\u4ed8\u5185\u5bb9\u5728\u786e\u5b9a\u8bd5\u70b9\u8303\u56f4\u65f6\u5171\u540c\u7ea6\u5b9a\u3002\n    <\/span>\n  <\/p>\n\n<\/div>\n\n<style>\n.ct-pilot-evidence-outcome,\n.ct-pilot-evidence-outcome * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-evidence-outcome {\n  display: grid;\n  grid-template-columns: repeat(2, minmax(0, 1fr));\n  align-items: start;\n  gap: 70px;\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding-top: 24px;\n  border-top: 1px solid #CCD8CC;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-evidence-outcome .ct-peo-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-evidence-outcome .ct-peo-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-evidence-outcome .ct-peo-zh {\n  display: inline;\n}\n\n.ct-pilot-evidence-outcome .ct-peo-intro {\n  min-width: 0;\n}\n\n.ct-pilot-evidence-outcome .ct-peo-label {\n  display: block;\n  color: #057D80;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.7;\n  letter-spacing: 1px;\n}\n\n.ct-pilot-evidence-outcome .ct-peo-intro h3 {\n  max-width: 430px;\n  margin: 12px 0 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 20px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.3px;\n}\n\n.ct-pilot-evidence-outcome .ct-peo-copy {\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #526562;\n  font-family: inherit;\n  font-size: 13px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\nhtml:lang(zh) .ct-pilot-evidence-outcome .ct-peo-intro h3 {\n  letter-spacing: 0;\n  line-height: 1.5;\n}\n\nhtml:lang(zh) .ct-pilot-evidence-outcome .ct-peo-label {\n  letter-spacing: .4px;\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-evidence-outcome {\n    gap: 36px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-evidence-outcome {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 16px;\n    padding-top: 20px;\n  }\n\n  .ct-pilot-evidence-outcome .ct-peo-intro h3 {\n    max-width: none;\n    font-size: 18px;\n    letter-spacing: -.2px;\n  }\n\n  .ct-pilot-evidence-outcome .ct-peo-label {\n    font-size: 8px;\n    letter-spacing: .8px;\n  }\n\n  .ct-pilot-evidence-outcome .ct-peo-copy {\n    font-size: 12px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80e8f2b e-con-full e-flex e-con e-parent\" data-id=\"80e8f2b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-866fca3 e-flex e-con-boxed e-con e-child\" data-id=\"866fca3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f915d5f e-con-full e-flex e-con e-child\" data-id=\"f915d5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-26f0cc7 e-con-full e-flex e-con e-child\" data-id=\"26f0cc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ddcf98 ct-eyebrow elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6ddcf98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">WORKING TOGETHER<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c8f97a elementor-widget elementor-widget-heading\" data-id=\"0c8f97a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Make responsibility part of the design.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0168454 ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0168454\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\tCultureTech leads the system design and defines how the pilot will be evaluated. Before work starts, we agree with your team and any partners who will implement the system, support its operation, and review the results.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8056f0e e-con-full e-flex e-con e-child\" data-id=\"8056f0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56d2284 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"56d2284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-responsibilities\" data-no-translation>\n\n  <div class=\"ct-pr-item\">\n    <h3>CultureTech<\/h3>\n    <p>\n      <span class=\"ct-pr-en\" lang=\"en\">\n        Lead the system design, define the test approach\n        and review points, and assess what the findings mean\n        for the next step.\n      <\/span>\n      <span class=\"ct-pr-zh\" lang=\"zh-CN\">\n        \u4e3b\u5bfc\u7cfb\u7edf\u8bbe\u8ba1\uff0c\u660e\u786e\u6d4b\u8bd5\u65b9\u6cd5\u4e0e\u590d\u6838\u8282\u70b9\uff0c\n        \u5206\u6790\u6d4b\u8bd5\u53d1\u73b0\uff0c\u4e3a\u4e0b\u4e00\u6b65\u51b3\u7b56\u63d0\u4f9b\u4f9d\u636e\u3002\n      <\/span>\n    <\/p>\n  <\/div>\n\n  <div class=\"ct-pr-item\">\n    <h3>\n      <span class=\"ct-pr-en\" lang=\"en\">Your team<\/span>\n      <span class=\"ct-pr-zh\" lang=\"zh-CN\">\u8d35\u65b9\u56e2\u961f<\/span>\n    <\/h3>\n    <p>\n      <span class=\"ct-pr-en\" lang=\"en\">\n        Designate an owner, involve people familiar with\n        the work, and provide the information and access\n        agreed for the pilot.\n      <\/span>\n      <span class=\"ct-pr-zh\" lang=\"zh-CN\">\n        \u6307\u5b9a\u8d1f\u8d23\u4eba\uff0c\u5b89\u6392\u719f\u6089\u4e1a\u52a1\u7684\u4eba\u5458\u53c2\u4e0e\uff0c\n        \u5e76\u6309\u7ea6\u5b9a\u63d0\u4f9b\u8bd5\u70b9\u6240\u9700\u7684\u8d44\u6599\u4e0e\u8bbf\u95ee\u6743\u9650\u3002\n      <\/span>\n    <\/p>\n  <\/div>\n\n  <div class=\"ct-pr-item\">\n    <h3>\n      <span class=\"ct-pr-en\" lang=\"en\">Implementation team<\/span>\n      <span class=\"ct-pr-zh\" lang=\"zh-CN\">\u5b9e\u65bd\u56e2\u961f<\/span>\n    <\/h3>\n    <p>\n      <span class=\"ct-pr-en\" lang=\"en\">\n        Build or configure the agreed components,\n        support the test, and resolve technical issues\n        within the agreed scope.\n      <\/span>\n      <span class=\"ct-pr-zh\" lang=\"zh-CN\">\n        \u642d\u5efa\u6216\u914d\u7f6e\u7ea6\u5b9a\u7684\u7ec4\u4ef6\uff0c\u652f\u6301\u6d4b\u8bd5\u5f00\u5c55\uff0c\n        \u5e76\u5904\u7406\u804c\u8d23\u8303\u56f4\u5185\u7684\u6280\u672f\u95ee\u9898\u3002\n      <\/span>\n    <\/p>\n  <\/div>\n\n<\/div>\n\n<style>\n.ct-pilot-responsibilities,\n.ct-pilot-responsibilities * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-responsibilities {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  border-top: 1px solid #D8DFD9;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-responsibilities .ct-pr-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-responsibilities .ct-pr-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-responsibilities .ct-pr-zh {\n  display: inline;\n}\n\n.ct-pilot-responsibilities .ct-pr-item {\n  margin: 0;\n  padding: 22px 0;\n  border-bottom: 1px solid #D8DFD9;\n}\n\n.ct-pilot-responsibilities .ct-pr-item h3 {\n  margin: 0;\n  padding: 0;\n  color: #142D2C;\n  font-family:\n    \"Manrope\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  font-size: 18px;\n  font-weight: 600;\n  line-height: 1.4;\n  letter-spacing: -.3px;\n}\n\n.ct-pilot-responsibilities .ct-pr-item p {\n  margin: 10px 0 0;\n  padding: 0;\n  color: #526562;\n  font-family: inherit;\n  font-size: 13px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\nhtml:lang(zh) .ct-pilot-responsibilities .ct-pr-item h3 {\n  letter-spacing: 0;\n  line-height: 1.5;\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-responsibilities .ct-pr-item {\n    padding: 20px 0;\n  }\n\n  .ct-pilot-responsibilities .ct-pr-item h3 {\n    font-size: 17px;\n    letter-spacing: -.2px;\n  }\n\n  .ct-pilot-responsibilities .ct-pr-item p {\n    font-size: 12px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76ea054 e-con-full e-flex e-con e-child\" data-id=\"76ea054\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0183e elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"2a0183e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-readiness\" data-no-translation>\n\n  <p class=\"ct-pre-label\">\n    <span class=\"ct-pre-en\" lang=\"en\">BEFORE THE PILOT STARTS<\/span>\n    <span class=\"ct-pre-zh\" lang=\"zh-CN\">\u542f\u52a8\u524d\u9700\u8981\u843d\u5b9e<\/span>\n  <\/p>\n\n  <p class=\"ct-pre-copy\">\n    <span class=\"ct-pre-en\" lang=\"en\">\n      Confirm the task, required access, participants\u2019\n      availability, and a designated owner.\n      Address any gaps before testing begins.\n    <\/span>\n    <span class=\"ct-pre-zh\" lang=\"zh-CN\">\n      \u660e\u786e\u6d4b\u8bd5\u4efb\u52a1\uff0c\u843d\u5b9e\u6240\u9700\u8bbf\u95ee\u6743\u9650\uff0c\u786e\u8ba4\u53c2\u4e0e\u4eba\u5458\u80fd\u591f\u6295\u5165\u65f6\u95f4\uff0c\n      \u5e76\u6307\u5b9a\u8d1f\u8d23\u4eba\u3002\u5c1a\u672a\u5177\u5907\u7684\u6761\u4ef6\uff0c\u5e94\u5728\u6d4b\u8bd5\u5f00\u59cb\u524d\u8865\u9f50\u3002\n    <\/span>\n  <\/p>\n\n<\/div>\n\n<style>\n.ct-pilot-readiness,\n.ct-pilot-readiness * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-readiness {\n  display: grid;\n  grid-template-columns: 230px minmax(0, 1fr);\n  align-items: start;\n  gap: 32px;\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding-top: 24px;\n  border-top: 1px solid #D8DFD9;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-readiness .ct-pre-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-readiness .ct-pre-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-readiness .ct-pre-zh {\n  display: inline;\n}\n\n.ct-pilot-readiness .ct-pre-label {\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #057D80;\n  font-family:\n    ui-monospace, SFMono-Regular, Consolas, monospace;\n  font-size: 9px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 1px;\n}\n\n.ct-pilot-readiness .ct-pre-copy {\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #526562;\n  font-family: inherit;\n  font-size: 12px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\nhtml:lang(zh) .ct-pilot-readiness .ct-pre-label {\n  letter-spacing: .4px;\n}\n\n@media (max-width: 1024px) {\n  .ct-pilot-readiness {\n    grid-template-columns: 170px minmax(0, 1fr);\n    gap: 24px;\n  }\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-readiness {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 12px;\n    padding-top: 20px;\n  }\n\n  .ct-pilot-readiness .ct-pre-label {\n    font-size: 8px;\n    letter-spacing: .8px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f69bc99 e-con-full e-flex e-con e-parent\" data-id=\"f69bc99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a7dcdc9 ct-final-cta e-flex e-con-boxed e-con e-child\" data-id=\"a7dcdc9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9522256 e-con-full e-flex e-con e-child\" data-id=\"9522256\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b3716ff e-con-full ct-final-cta__content e-flex e-con e-child\" data-id=\"b3716ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1353cdf elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"1353cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\tSTART WITH A QUESTION WORTH TESTING<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34c83c9 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"34c83c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What needs to work before you go further?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c993a14 ct-supporting-copy elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c993a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\tAn assessment helps determine whether a pilot is worthwhile and what it should test. If you already have assessment findings or a clear project brief, share them with us to discuss the next step.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-738a7e4 e-con-full e-flex e-con e-child\" data-id=\"738a7e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06297f4 elementor-align-left elementor-tablet-align-center elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"06297f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/smartbizculturetech.com\/request-an-assessment\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#ffffff\" viewBox=\"0 0 256 256\"><path d=\"M198,64V168a6,6,0,0,1-12,0V78.48L68.24,196.24a6,6,0,0,1-8.48-8.48L177.52,70H88a6,6,0,0,1,0-12H192A6,6,0,0,1,198,64Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request an Assessment <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fab76b e-con-full e-flex e-con e-child\" data-id=\"9fab76b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76f337d elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"76f337d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-pilot-next-outcomes\" data-no-translation>\n\n  <ul class=\"ct-pno-list\">\n    <li>\n      <span class=\"ct-pno-mark\" aria-hidden=\"true\"><\/span>\n      <span>\n        <span class=\"ct-pno-en\" lang=\"en\">\n          Expand when the evidence supports it\n        <\/span>\n        <span class=\"ct-pno-zh\" lang=\"zh-CN\">\n          \u4f9d\u636e\u9a8c\u8bc1\u7ed3\u679c\u6269\u5927\u8303\u56f4\n        <\/span>\n      <\/span>\n    <\/li>\n\n    <li>\n      <span class=\"ct-pno-mark\" aria-hidden=\"true\"><\/span>\n      <span>\n        <span class=\"ct-pno-en\" lang=\"en\">\n          Revise or prepare further\n        <\/span>\n        <span class=\"ct-pno-zh\" lang=\"zh-CN\">\n          \u8c03\u6574\u65b9\u6848\u6216\u8865\u9f50\u6761\u4ef6\n        <\/span>\n      <\/span>\n    <\/li>\n\n    <li>\n      <span class=\"ct-pno-mark\" aria-hidden=\"true\"><\/span>\n      <span>\n        <span class=\"ct-pno-en\" lang=\"en\">\n          Pause or stop\n        <\/span>\n        <span class=\"ct-pno-zh\" lang=\"zh-CN\">\n          \u6682\u505c\u6216\u505c\u6b62\u63a8\u8fdb\n        <\/span>\n      <\/span>\n    <\/li>\n  <\/ul>\n\n  <p class=\"ct-pno-note\">\n    <span class=\"ct-pno-en\" lang=\"en\">\n      Wider rollout is a separate decision, and any further\n      work is agreed separately. A limited test does not\n      establish how the system will perform at full scale.\n    <\/span>\n    <span class=\"ct-pno-zh\" lang=\"zh-CN\">\n      \u662f\u5426\u5168\u9762\u63a8\u5e7f\uff0c\u9700\u8981\u53e6\u884c\u5224\u65ad\uff1b\u540e\u7eed\u5de5\u4f5c\u7684\u8303\u56f4\u4e5f\u9700\u53e6\u884c\u7ea6\u5b9a\u3002\n      \u6709\u9650\u8303\u56f4\u7684\u6d4b\u8bd5\u7ed3\u679c\uff0c\u5c1a\u4e0d\u8db3\u4ee5\u8bc1\u660e\u7cfb\u7edf\u5728\u5168\u9762\u8fd0\u884c\u65f6\u7684\u8868\u73b0\u3002\n    <\/span>\n  <\/p>\n\n<\/div>\n\n<style>\n.ct-pilot-next-outcomes,\n.ct-pilot-next-outcomes * {\n  box-sizing: border-box;\n}\n\n.ct-pilot-next-outcomes {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  padding-top: 24px;\n  border-top: 1px solid #C3D4C4;\n  color: #142D2C;\n  font-family:\n    \"Inter\", \"PingFang SC\", \"Microsoft YaHei\", sans-serif;\n  text-align: left;\n}\n\n\/* \u8ddf\u968f\u9875\u9762\u8bed\u8a00 *\/\n.ct-pilot-next-outcomes .ct-pno-zh {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-next-outcomes .ct-pno-en {\n  display: none;\n}\n\nhtml:lang(zh) .ct-pilot-next-outcomes .ct-pno-zh {\n  display: inline;\n}\n\n.ct-pilot-next-outcomes .ct-pno-list {\n  display: grid;\n  grid-template-columns: repeat(3, minmax(0, 1fr));\n  align-items: start;\n  gap: 24px;\n  margin: 0;\n  padding: 0;\n  list-style: none;\n}\n\n.ct-pilot-next-outcomes .ct-pno-list li {\n  display: flex;\n  align-items: flex-start;\n  gap: 12px;\n  min-width: 0;\n  margin: 0;\n  padding: 0;\n  color: #142D2C;\n  font-size: 12px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n.ct-pilot-next-outcomes .ct-pno-list li > span:last-child {\n  min-width: 0;\n}\n\n.ct-pilot-next-outcomes .ct-pno-mark {\n  display: block;\n  flex: 0 0 6px;\n  width: 6px;\n  height: 6px;\n  margin-top: 7px;\n  border: 1px solid #057D80;\n  background: transparent;\n}\n\n.ct-pilot-next-outcomes .ct-pno-note {\n  max-width: 730px;\n  margin: 22px 0 0;\n  padding: 0;\n  color: #60746D;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 400;\n  line-height: 1.8;\n  letter-spacing: 0;\n}\n\n@media (max-width: 767px) {\n  .ct-pilot-next-outcomes {\n    padding-top: 20px;\n  }\n\n  .ct-pilot-next-outcomes .ct-pno-list {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 14px;\n  }\n\n  .ct-pilot-next-outcomes .ct-pno-note {\n    max-width: none;\n    margin-top: 20px;\n  }\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FOCUSED SYSTEMS PILOT Put one useful system to the test. Test a working system for a defined task within an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5969","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/pages\/5969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/comments?post=5969"}],"version-history":[{"count":5,"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/pages\/5969\/revisions"}],"predecessor-version":[{"id":7431,"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/pages\/5969\/revisions\/7431"}],"wp:attachment":[{"href":"https:\/\/smartbizculturetech.com\/zh\/wp-json\/wp\/v2\/media?parent=5969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}